How to shop and contact JD.ID contact center easily
In this article, we will discuss how to buy and contact the JD.ID center correctly. JD.ID itself is one of the markets that missions to make happiness happen, so of course the happiness of consumers or customers is the main goal by the company .
The services provided are also very fast and practical, even now having its logistics fleet supported by a network of partners throughout Indonesia , amid the Covid-19 pandemic, you can also make deals normally because JD.ID remain committed to providing the best and conditional service.
So there is no need to worry because there are now end-to-end services from warehouses, couriers, drop points to after-sales or after-sales. The company always takes a variety of cautions so that the working environment as well as commodity stocks are guaranteed cleanliness.
This e-commerce business has been operating since 2015 and continues to improve quality as customer satisfaction is always a priority even for a variety of criticisms, suggestions or complaints can JD.ID provided through the call center. You can contact customer service via live chat, email helpline to social media.
Contact JD.ID services by phone line
By shopping at JD. ID, you can buy many benefits compared to directly because there are so many discounts that you can. TIDEak is just a discount but attractive promos types are also waiting for kamu. for example, such as payday promos for toy change, beauty promos, free shipping all day and others.
Usually lazy people go to online stores via e-commerce because they don’t admit in detail how to shop. Sometimes people are also lazy for fear of experiencing obstacles such as delays in delivery, goods that do not reach their destinations and others.
In fact , such a thing very rarely happens, such as an early discussion where the e-commerce sector already has its logistics rmada and the entire partner network in Indonesia , even if suddenly there are some complaints or problems, you can also JD.ID customer service or contact centers.
For two-way calls via telephone connection, you can call the service centre on 1500 618 or you can also call the service centre on 021 8062 7007, you can call him during opening hours, Monday to Sunday from 06.00 – 22.00 WIB.
Contact JD.ID services via live chat service
There are many ways that can be used to contact CS JD.ID, in addition to making calls at the number listed above you can also use livechat services. You can even call the service 24 hours from Monday to Sunday, meaning customer service can really be contacted at any time.
How to contact call center JD.ID chat service is also very easy where you just need to open the home page of the site JD.ID, then look for help options . The help option is adjacent either in parallel with my registration, login or order option, then you just need to click on the help option, then you will be automatically redirected to the Customer Service Center.
After entering the Customer Service Center page, you can choose a few other options for fast service, for example you want to ask for payment confirmation, then you just click the payment confirmation option. Later you will have information about or about payment confirmation and other options such as:
- Order Route
- After-sales request
- Cancellation of order
There is also a search field where you can get questions about services such as payments or orders, as for using live chat features, you can navigate through the Customer Service Center page, at the bottom you will find the live chat option.
After finding the live chat option, you just click ‘Chat with us’ and after that you will be able to connect directly with JD.ID via chat. To use this help service, you must first sign in, if you are a new user, you can register by filling out the form provided.
Contact JD.ID accounts via WhatsApp, email and social media
In addition to using the live chat service, you can contact JD.ID via the WhatsApp app, the same way as calling the live chat service because the WhatsApp option is in line with the chat l ive option, which is easier, then you will be redirected directly to the WhatsApp app.
- Click on the home page of JD.ID site
- Look for help options after you are redirected to the Customer Service Center page
- Go down.
- Click the WhatsApp option or start chatting
As for contacting accounts or JD.ID center via email address, you can file a complaint CS@jd.id. Don’t forget to fill in the email subject, you can fill it out with a short sentence and the body of the email can be filled with complaint details recommended to explain complaints or feedback in the form of listing it clearer.
The last way you can do JD.ID to contact CS accounts is to access their social media accounts, starting with Twitter, Instagram and Facebook accounts, you can @csjd_id direct messages on Twitter, then for Instagram you can do DMM for Jedd Facebook @jdidcs.
If you want to contact the call center JD.ID the social media accounts above, then you can only access it during business hours, i.e. Monday to Friday starting from 08.00 to 21.00 WIB for Saturday and Sunday, can be at 08.00 to 17.00 WIB.
How to shop in JD.ID
In fact, shopping through this e-commerce is very easy where you just need to sign up if you don’t have an account. You need to create an account as a member of the JD.ID, then you can log in to the account and select the product you want to purchase .
Don’t forget to read the full description of the product including its terms and conditions. Don’t forget to also specify the amount of the product, then select the option about the color or size and click the Buy now button. enter the shipping address of the goods or the full address of the k amu and select the payment method.
It’s very easy to shop at JD.ID , so you don’t have to contact JD Call Center. ID, you just have to practice it. the most important thing is to check the delivery address of the goods and make sure the address is correct and then choose a payment method.
JD.ID provides quite a variety of payment methods, namely online payment methods and COD if available, then click the Pay button. When you choose an online payment method, you will be directed to select the payment type available and then just click Pay.
Later, information about the payment code along with the payment deadline will be mentioned after checking, do not forget to proceed with it until the order is ready to ship. JD.ID also has products from abroad with two types of products, namely regular global JD and global fast delivery JD.
For regular global delivery JD takes 15 to 30 working days while for fast global delivery CDs shorter delivery times are estimated to be the same as local product delivery. So you can choose for yourself which one is more efficient and if you experience problems, you can contact the JD.ID .